Dear Bob,

We wanted to take the time to express how much we have appreciated working with you through this entire process.  As you know very well, this was our first experience not only in buying a home but in finding out how much there is doing it! Trying to find and purchase a home in Virginia in less than 3 months from arriving shortly after 7 years in Germany was quite the daunting task, everyone thought we were crazy,  but we knew that if we could find a realtor who we could trust and who would understand our unique situation that we could make it happen! Working with you has really been a pleasure.  With your guidance and expertise, you managed to walk us through each step of the process, allowing us to feel comfortable making this truly important decision. It was the extra effort and patience that you consistently showed us that made this home purchase possible.  You have gone far beyond the normal expectation of a realtor. My Wife, my son and I are both thrilled with the house and can't thank you enough for taking the time, and the interest, to help make this dream a reality.

I’ll begin by saying, “Thank you with all of my heart.”I don’t even want to think about what would have happened if we wouldn’t have met you. By the grace of God, you came to us in our darkest hour, when the burden and despair of losing our home to foreclosure were on our doorstep.
With your knowledge and expertise of the various programs available to homeowners in trouble with their mortgage, you gave us hope. You took us through each step explaining what was going on and what would happen next. You made us feel that we weren’t battling against the big bad mortgage company alone.
I know there are a lot of families in the same situation we were in. I wish I could broadcast your name to them. You became our voice and advocate in dealing with the mortgage company. You successfully priced, marketed, showed our home and stayed by our side every step of the way until it was sold.  
With all the red tape you have to deal with on the federal programs, selling and buying a regular home must seem quite simple to you. Either way, you’re a knight in shining armour. I seriously don’t know what we would’ve donewithout you. I continue to recommend you to everyone as a small token of our thanks and appreciation for all your help.
We wish you much-continued success in all that you do. God bless you!