Hello Bob,
The words in this letter will never be able to express my sincere gratitude for your patience and support during this very trying time of my life. Fourteen months ago I saw an ad in the local paper and decided it was time that I called someone to try and help me to keep my home from going into foreclosure. My home was set to sell on October 1, 2010, when I called you it was September 22, 2010.  You promptly showed up on Thursday23, and my house was listed online by midnight Friday the24th. Seven days later I had the first of nine contracts on my home. I know that you were sent by God. 
What a journey we have taken; the ups and downs have been many but you never gave up even when I thought all hope was gone you were steady and stayed focused on the goal of selling my home. Your knowledge and expertise in understanding the in our outs of the mortgage world was a great help to me. 

Anyone who asks will hear from me “call Bob, I know he will be able to help you
in some way. The struggle is not over for me yet, but one hurdle has been taken and that was on November 21, 2011, when there was a short sale settlement on my home
... Thank God!! And thank you, Bob, for being there every step of the way.

Dear Bob,
Thank you so much for all of your help in finding my first home!  A lot of people feel uncomfortable and unsure when looking for their first home, but thanks to you I felt very positive and certain during this experience.  You are very knowledgeable in your field and whenever I had a question, you were the ableto answer and provided me with certainty making decisions.  Words can not describe how I felt when I was at the table and closing on the house and you were there every step of the way ensuring that everything was correct.  Mr Hummer, I feel that no amount of thanks that I say will be enough but I'll try!  Thank you so very much, I am truly thankful and will definitely refer you to anyone that I know who is interested in selling or buying a home.