Hello Bob,
The words in this letter will never be able to express my sincere gratitude for your patience and support during this very trying time of my life. Fourteen months ago I saw an ad in the local paper and decided it was time that I called someone to try and help me to keep my home from going into foreclosure. My home was set to sell on October 1, 2010, when I called you it was September 22, 2010.  You promptly showed up on Thursday23, and my house was listed online by midnight Friday the24th. Seven days later I had the first of nine contracts on my home. I know that you were sent by God. 
What a journey we have taken; the ups and downs have been many but you never gave up even when I thought all hope was gone you were steady and stayed focused on the goal of selling my home. Your knowledge and expertise in understanding the in our outs of the mortgage world was a great help to me. 

Anyone who asks will hear from me “call Bob, I know he will be able to help you
in some way. The struggle is not over for me yet, but one hurdle has been taken and that was on November 21, 2011, when there was a short sale settlement on my home
... Thank God!! And thank you, Bob, for being there every step of the way.

Dear Bob,

We wanted to take the time to express how much we have appreciated working with you through this entire process.  As you know very well, this was our first experience not only in buying a home but in finding out how much there is doing it! Trying to find and purchase a home in Virginia in less than 3 months from arriving shortly after 7 years in Germany was quite the daunting task, everyone thought we were crazy,  but we knew that if we could find a realtor who we could trust and who would understand our unique situation that we could make it happen! Working with you has really been a pleasure.  With your guidance and expertise, you managed to walk us through each step of the process, allowing us to feel comfortable making this truly important decision. It was the extra effort and patience that you consistently showed us that made this home purchase possible.  You have gone far beyond the normal expectation of a realtor. My Wife, my son and I are both thrilled with the house and can't thank you enough for taking the time, and the interest, to help make this dream a reality.